{"id":7678,"date":"2026-03-05T19:45:43","date_gmt":"2026-03-05T18:45:43","guid":{"rendered":"https:\/\/helriders.com\/returns\/"},"modified":"2026-08-12T19:17:53","modified_gmt":"2026-08-12T17:17:53","slug":"returns","status":"publish","type":"page","link":"https:\/\/helriders.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

RETURNS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Returns can be made within 14 days of the delivery date and the shipping of the returned goods is the responsibility of the buyer.\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

*does not apply to tickets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

HOW DO I MAKE A RETURN?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tREPORT A RETURN ONLINE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tREPORT A RETURN ONLINE<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

To start the return process, click the button below \u201eReport a return online\u201d. You will be redirected to a form where you must enter your email address, postal code and order number.
Then select the products you want to return and provide the reason for the return.
Once you have correctly reported, you will receive a confirmation email. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCOMPLETE THE RETURN FORM INCLUDED WITH YOUR ORDER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Each shipment comes with a return form – fill it out and attach it to your package.
If you don’t have a physical form, you also received it by email in your return confirmation.
Make sure all data is completed correctly.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPACK AND SEND RETURNED GOODS<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Pack the returned products with the completed form.
The return should be sent back at your own expense to the following address:<\/p>\n

Surf Inc Warehouse<\/strong>
Hryniewieckiego 1 mag.3 p2
70-606 Szczecin
Tel.: 794 329 723<\/p>\n

Remember to properly secure the package during transport.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWE WILL REFUND YOUR MONEY AFTER RECEIVING YOUR PACKAGE<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Once we receive and inspect your parcel, we will process your refund.
The funds will be refunded within a few business days to your chosen payment method.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

RETURNS Returns can be made within 14 days of the delivery date and the shipping of the returned goods is […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7678","page","type-page","status-publish","hentry"],"yoast_head":"\nReturns - HEL RIDERS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/helriders.com\/en\/returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns - HEL RIDERS\" \/>\n<meta property=\"og:description\" content=\"RETURNS Returns can be made within 14 days of the delivery date and the shipping of the returned goods is […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/helriders.com\/en\/returns\/\" \/>\n<meta property=\"og:site_name\" content=\"HEL RIDERS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/p\/HEL-Riders-100083176120171\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-12T17:17:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/helriders.com\\\/en\\\/returns\\\/\",\"url\":\"https:\\\/\\\/helriders.com\\\/en\\\/returns\\\/\",\"name\":\"Returns - HEL RIDERS\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/helriders.com\\\/#website\"},\"datePublished\":\"2026-03-05T18:45:43+00:00\",\"dateModified\":\"2026-08-12T17:17:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/helriders.com\\\/en\\\/returns\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/helriders.com\\\/en\\\/returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/helriders.com\\\/en\\\/returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Strona g\u0142\u00f3wna\",\"item\":\"https:\\\/\\\/helriders.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Returns\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/helriders.com\\\/#website\",\"url\":\"https:\\\/\\\/helriders.com\\\/\",\"name\":\"HEL RIDERS\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/helriders.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/helriders.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/helriders.com\\\/#organization\",\"name\":\"HEL RIDERS\",\"url\":\"https:\\\/\\\/helriders.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/helriders.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"HEL RIDERS\"},\"image\":{\"@id\":\"https:\\\/\\\/helriders.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/p\\\/HEL-Riders-100083176120171\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Returns - HEL RIDERS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/helriders.com\/en\/returns\/","og_locale":"en_US","og_type":"article","og_title":"Returns - HEL RIDERS","og_description":"RETURNS Returns can be made within 14 days of the delivery date and the shipping of the returned goods is […]","og_url":"https:\/\/helriders.com\/en\/returns\/","og_site_name":"HEL RIDERS","article_publisher":"https:\/\/www.facebook.com\/p\/HEL-Riders-100083176120171\/","article_modified_time":"2026-08-12T17:17:53+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/helriders.com\/en\/returns\/","url":"https:\/\/helriders.com\/en\/returns\/","name":"Returns - HEL RIDERS","isPartOf":{"@id":"https:\/\/helriders.com\/#website"},"datePublished":"2026-03-05T18:45:43+00:00","dateModified":"2026-08-12T17:17:53+00:00","breadcrumb":{"@id":"https:\/\/helriders.com\/en\/returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/helriders.com\/en\/returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/helriders.com\/en\/returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Strona g\u0142\u00f3wna","item":"https:\/\/helriders.com\/"},{"@type":"ListItem","position":2,"name":"Returns"}]},{"@type":"WebSite","@id":"https:\/\/helriders.com\/#website","url":"https:\/\/helriders.com\/","name":"HEL RIDERS","description":"","publisher":{"@id":"https:\/\/helriders.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/helriders.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/helriders.com\/#organization","name":"HEL RIDERS","url":"https:\/\/helriders.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/helriders.com\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"HEL RIDERS"},"image":{"@id":"https:\/\/helriders.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/p\/HEL-Riders-100083176120171\/"]}]}},"_links":{"self":[{"href":"https:\/\/helriders.com\/en\/wp-json\/wp\/v2\/pages\/7678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helriders.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helriders.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helriders.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helriders.com\/en\/wp-json\/wp\/v2\/comments?post=7678"}],"version-history":[{"count":1,"href":"https:\/\/helriders.com\/en\/wp-json\/wp\/v2\/pages\/7678\/revisions"}],"predecessor-version":[{"id":10634,"href":"https:\/\/helriders.com\/en\/wp-json\/wp\/v2\/pages\/7678\/revisions\/10634"}],"wp:attachment":[{"href":"https:\/\/helriders.com\/en\/wp-json\/wp\/v2\/media?parent=7678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}