0

PRIVACY POLICY

Privacy Policy

  • 1 General provisions
  1. The administrator of personal data is the Company HEL RIDERS Limited Liability Company, with its registered office in Władysławowo at ul. Gawędy 3 (84-120 Władysławowo), entered into the Register of Entrepreneurs of the National Court Register under number 0001191563, Tax Identification Number (NIP): 5871753627, National Business Registry Number (REGON): 542597700. Contact with the Organizer is possible via email at
    info@helriders.com
    on Business Days from 9:00 AM to 4:00 PM or via traditional mail to the following address: HEL RIDERS Spółka with limited liability with its registered office in Władysławowo at ul. Gawędy 3 (84-120 Władysławowo).
  2. Pursuant to Article 37 of the RODO
  3. Company HEL RIDERS Limited Liability Company, with its registered office in Władysławowo at ul. Gawędy 3 (84-120 Władysławowo), has not appointed a Data Protection Supervisor.
  4. The Privacy Policy is an integral part of the Terms and Conditions. By using the services we offer, you entrust us with your information. This document serves only to assist you in understanding what information and data are collected, for what purposes, and how they are used. This data is very important to us, so please read this document carefully, as it outlines the principles and methods of processing and protecting personal data. This document also outlines the principles of using cookies.
  5. We would like to inform you that we comply with the principles of personal data protection and all legal regulations provided for in the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
  6. Upon request, we provide comprehensive information about how we use their personal data. We always strive to provide clear information about the data we collect, how we use it, the purposes for which it is collected, and to whom it is transferred. We also provide information about the protection we provide for such data when transferred to other entities. We also provide information about the institutions to contact if you have any questions.
  • 2 Privacy Policy
  1. We respect your privacy. We want to ensure that you have a comfortable experience when using our services.
  2. We value the trust you place in us by entrusting us with your personal data to provide services. We always use personal data fairly and in a manner that respects your trust, and only to the extent necessary to provide services.
  3. As a user, you have the right to receive full and clear information about how we use your personal data and for what purposes it is required. We always provide clear information about the data we collect, how and with whom we share it, and provide information about who to contact if you have any questions.
  4. If you have any concerns about our use of your personal data, we will promptly take steps to clarify and resolve such concerns. We will provide comprehensive answers to all related questions.
  5. We will take all reasonable steps to protect your data from improper and uncontrolled use.
  6. The legal basis for processing your personal data is:
    1. Article 6(1)(a) the data subject has consented to the processing of his or her personal data for one or more specific purposes
    2. Article 6(1)(b) processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject before entering into a contract
    3. Article 6(1)(c) processing is necessary to comply with a legal obligation to which the controller is subject
    4. Article 6(1)(d) processing is necessary to protect the vital interests of the data subject or another natural person
    5. Article 6(1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
    6. Article 6(1)(f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party
  1. Your personal data related to the conclusion and performance of the contract will be processed for the duration of its performance, and for a period not longer than that required by law, including the provisions of the Civil Code and the Accounting Act, i.e. not longer than 10 years from the end of the calendar year in which the last contract was performed.
  2. Your personal data processed for the purpose of concluding and performing future contracts will be processed until you object.
  3. You have the right to: access your personal data and receive a copy of the personal data being processed, rectify any inaccurate data; request erasure of your data (right to be forgotten) in the event of the circumstances specified in Article 17 of the GDPR; request restriction of data processing in the cases specified in Article 18 of the GDPR; object to data processing in the cases specified in Article 21 of the GDPR; and transfer the data provided, processed by automated means.
  4. If you believe your personal data is being processed unlawfully, you may lodge a complaint with the supervisory authority (Personal Data Protection Office, ul. Stawki 2, Warsaw). If you require additional information regarding personal data protection or wish to exercise your rights, please contact us by mail at the following address.
  5. We comply with all applicable data protection laws and regulations and will cooperate with data protection authorities and authorized law enforcement agencies. In the absence of data protection regulations, we will act in accordance with generally accepted data protection principles, rules of social coexistence, and established customs.
  6. If you have any questions, please contact us using the page that led you to this Privacy Policy. Your contact request will be promptly forwarded to the appropriate person.
  7. To help us respond or respond to the information you have provided, please provide your name and surname.
  • 3. Scope and purpose of collecting personal data
  1. We process the necessary personal data to provide services and for accounting purposes only.
  2. We collect, process and store the following user data:
    1. name and surname,
    2. e-mail,
    3. telephone number (mobile, landline),
    4. zip code
    5. country/region
    6. car make and model
    7. car year
    8. clothes size
    9. photo of the car
    10. information about the web browser used,
    11. other personal data voluntarily provided to us.
  1. Providing the above data is completely voluntary but also necessary for the full implementation of the services.
  2. We may transfer personal data to servers located outside your country of residence or to affiliated entities, third parties based in other countries, including countries within the EEA (European Economic Area, EEA – free trade area and Common Market, including the countries of the European Union and the European Free Trade Association EFTA) for the purpose of processing personal data by such entities on our behalf in accordance with the provisions of this Privacy Policy and applicable laws, customs and regulations regarding data protection.
  3. Your data may be accessed by entities providing services necessary to run the website, i.e.:
    1. Hosting companies providing hosting or related services to the Administrator
    2. IT service and support companies that maintain or are responsible for maintaining IT infrastructure
  • 4. Cookies
  1. It uses cookies or similar technologies (hereinafter collectively referred to as “cookies”), which are IT data, particularly text files, intended for use with the website and stored on the end devices of users browsing the website. Information collected using cookies allows us to tailor services and content to individual needs and user preferences, and is also used to compile general statistics regarding user use of the website. Data collected using cookies is collected solely to perform specific functions for users and is encrypted to prevent unauthorized access.
  2. We use cookies on our website:
    1. Internal cookies – files placed and read from the User’s Device by the Website’s IT system
    2. External Cookies – files placed and read from the User’s Device by the IT systems of external websites. Scripts from external websites that may place cookies on User’s Devices have been intentionally placed on the Website through scripts and services made available and installed on the Website.
    3. Session Cookies – files placed and read from the User’s Device by the Website during a single session of a given Device. After the session ends, the files are deleted from the User’s Device.
    4. Persistent Cookies – files placed and read from the User’s Device by the Website until they are manually deleted. Files are not deleted automatically after the Device session ends, unless the User’s Device configuration is set to delete cookies after the Device session ends.
  1. Our website uses the following types of cookies because they are necessary to provide services:
    1. necessary cookies, enabling the use of services available on the website, in particular authentication cookies used for services that require authentication;
    2. security cookies, in particular those used to detect authentication abuse;
    3. performance cookies, enabling the collection of information on how websites are used;
    4. functional cookies, enabling the “remembering” of user-selected settings and personalization of the user interface;
    5. advertising cookies, enabling the provision of advertising content to users tailored to their interests.
  1. Web browsing software (web browser) typically allows cookies to be stored on the end device by default. Users browsing the website can independently and at any time change their cookie settings, specifying the conditions for their storage and access by cookies to their device. The Customer can change the settings referred to in the previous sentence using the web browser settings. These settings can be changed, in particular, to block the automatic handling of cookies in the web browser settings or to notify the User each time cookies are placed on their device. Detailed information about the possibilities and methods of handling cookies is available in the software (web browser) settings.
  2. By using the website without changing your cookie settings, you consent to the use of cookies. You can always withdraw your consent by changing your cookie settings. Information on how to configure cookie settings in common web browsers can be found here:
  • 5 Social Media Plugins
  1. Plug-ins, so-called social network plug-ins, may be present on our website.
  2. The plug-in only provides its provider with information about which of our websites you accessed and when. If you are logged in to your Facebook or Twitter account while viewing or navigating our website, the provider can link your interests, information preferences, and other data obtained, for example, by clicking the “Like” button, leaving a comment, or entering your profile name in search results. This information will also be transmitted directly by your browser to the provider.
  3. To avoid the Plug-in on our website recording your visit to your selected user account, you must log out of your account before browsing our website.
  • 6 Rights and obligations
  1. We have the right, and in cases specified by law also the statutory obligation, to provide selected or all information concerning personal data to public authorities or third parties who submit such a request for information under applicable provisions of Polish law.
  2. The user has the right to:
    1. access to personal data The User has the right to obtain access to his/her personal data, executed upon request submitted to the Administrator
    2. rectification of personal data The User has the right to demand from the Administrator the immediate rectification of personal data that is incorrect and/or supplementation of incomplete personal data, carried out upon a request submitted to the Administrator
    3. Deletion of personal data: The User has the right to request the Administrator to immediately delete personal data upon request submitted to the Administrator. In the case of user accounts, deletion of data involves anonymizing the data enabling the User’s identification. The Administrator reserves the right to withhold the request to delete data in order to protect the Administrator’s legitimate interest (e.g., if the User has violated the Terms and Conditions or the data was obtained through correspondence). In the case of the Newsletter service, the User has the option to delete their personal data themselves using the link included in each email sent.
    4. Restrictions on the processing of personal data The User has the right to restrict the processing of personal data in the cases indicated in Article 18 of the GDPR, including questioning the accuracy of personal data, implemented upon request submitted to the Controller
    5. The User has the right to transfer personal data. The User has the right to obtain from the Administrator personal data concerning the User in a structured, commonly used and machine-readable format, upon request submitted to the Administrator.
    6. object to the processing of personal data The User has the right to object to the processing of his or her personal data in the cases specified in Article 21 of the GDPR, executed upon request submitted to the Controller
    7. lodging a complaint The User has the right to lodge a complaint with the supervisory authority responsible for the protection of personal data.